Wha's new at Advocate Networks?

Updated Tool Brings New "Clarity" to TEM Analytics

A successful telecom expense management (TEM) strategy requires two things: a great software tool and exceptional auditors who know how to put it to work. At Advocate Networks, our tool of choice is the Rivermine Software Suite, the industry's premier TEM package. Out Front recently sat down with two of Advocate's TEM experts, Afshin Yamin and Phyllis Adrian, to find out what makes Rivermine's new 5.0 release an even better tool for optimizing telecom expenses.

Out Front: What makes the Rivermine 5.0 release so special?

Adrian: Rivermine has always been a great TEM tool, but with this release, the developers have taken analytics to new heights. Rivermine's Clarity decision engine delivers the best visibility and control we've ever experienced.

Out Front: And that's a good thing for our TEM customers?

Yamin: Absolutely. We can create better, more accurate reports. Those reports are a practical way to help customers literally "touch and feel" their data.

Out Front: So it's providing more visibility into the data?

Yamin: It is. It's now easier for us to benchmark expenses for customers compared to the competition. With the tool and our market knowledge, we can run what-if comparisons based on specific terms and find our customers the best deals for services.

Out Front: What does all this mean in practical terms?

Adrian: For one thing, we can be even more systematic about how we conduct our telecom and network optimization analysis. That helps us to manage complexity and find new opportunities for reducing costs and improving efficiency.

Out Front: Anything else our customers should know?

Yamin: Global support is now even better. For global customers, Rivermine 5.0 brings many new capabilities for international TEM.

To learn more about Advocate Networks' TEM services and how you might save 7-11% on current expenses, click here.