August 2007

Out Front
With Scott Fogle

Living a Service Culture
As this issue of Out Front hits your inbox, September 11th is just around the corner and the Advocate Networks team is looking forward to one of its annual service days. Each year we affirm our Guiding Principles – and commemorate 9/11 – by becoming involved in an activity that benefits our friends, neighbors, and community.

In 2004 we helped a low-income family realize the dream of homeownership by working on a Habitat for Humanity project in Roswell, Georgia. The next year we gave our hiking muscles a workout by rebuilding part of the Appalachian Trail in a nearby Georgia state park. In 2006 we traveled to an NFL Boys Club in southwest Atlanta and spent the day renovating their gym so neighborhood children would have a safe, secure place to meet and play.

This year we plan to work on a ToolBank HouseProud project. The ToolBank HouseProud Program provides no cost home repairs for senior, disabled, and single parent homeowners that live in downtown Atlanta with the mission of keeping them warm, safe and dry in their existing homes.
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Guiding Principles

• Always take the best care of our customers
• Focus on value creation for our customers and company
• Value and embrace honesty, integrity and open communications
• Lead, serve and be proactive
• We find strength in diversity
• Create and nurture relationships with all around us
• Give back to the community – we have been given so much
• Communicate, communicate, communicate
• Do the right thing
• Remember – Your self, your family, our company, our community

In This Issue

  • Out Front With Scott Fogle
  • Chick-fil-A Embraces the VOIP Workforce
  • Getting the Lowdown on Videoconferencing
  • Tech Community Involvement
  • What’s New
  • Upcoming Events

Chick-fil-A Embraces the VOIP Workforce

Advocate Networks Plays Key Role in Planning Strategy
Atlanta-based Chick-fil-A is already one of the largest privately owned restaurant chains in the country. But it has ambitious plans to expand beyond its traditional southeastern footprint. To facilitate this growth, the company’s IT department is establishing a voice over IP (VOIP) platform to enhance communications and improve operational efficiency.

“We are implementing a platform for strategic growth that is capable of supporting the needs of the business,” says Jon Bridges, Chick-fil-A’s chief information officer. “We see our future as being a more virtual company. As we expand, more work will be done from home and at partner companies.”

Read more about Advocate Networks and Chick-fil-A


Getting the Lowdown on Videoconferencing

Videoconferencing isn’t new news. In fact, ISDN (Integrated Services Digital Network) and IP (Internet Protocol) based systems have been on the market for a couple of decades. But recent advances in affordability, usability, and performance have prompted a lot of business executives to give the technology a fresh look.
Read more about Videoconferencing

What’s New

IT industry veteran Bob Landstrom recently joined Advocate Networks to lead a new Strategy and Planning Practice. Landstrom is using experiences gained working for major companies like The Home Depot, CheckFree Corporation, and E*Trade to develop a suite of new services for companies that want assistance crafting their IT strategic vision.

Read more about Bob Landstrom

Tech Community Involvement

Strategy and Practice Leader Bob Landstrom might be new to Advocate Networks (see What’s New article), but he’s no stranger to the Atlanta technology community. In fact, Landstrom has been actively involved with the Atlanta Telecom Professionals (ATP) for several years.

Read more about Atlanta Telecom Professionals

Look for Us


 August 14, 2007
Atlanta Telecom Professionals: Expanding the Reach of Telecom/End User Device EXPO
Crown Plaza Ravinia Hotel
Atlanta, GA
Visit Website


August 20-23
International Legal Technology Association (ILTA) Conference
Grande Lakes Resort
Orlando, FL
Visit Website

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