Phone+ Magazine
August 1, 2008 Tim Wise
As professionals in the telecommunications industry, we all can appreciate the complexity of managing an enterprises overall communications environment and expense. With todays challenging economic conditions, enterprises are even more likely to consider telecom expense management solutions in hopes of achieving cost savings and improving efficiencies. Thats good news for the channel. The bad news is that many of them will fail.
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Find out how Chick-fil-A is embracing the VoIP Workforce with assistance from Advocate Networks.
Mobility is the modern means to adaptability. Mobility provides the freedom to create, collaborate, and disseminate; but it also provides an almost limitless source of unmonitored costs and improperly audited use.
Our cell phone management division is there to ensure that all your team members are making the best use of their wireless technology, applying the right service plans and devices to the right professionals. Over a year in development, with solid experience implementing and testing our methodology in numerous locations, our new division is ready to develop an optimization plan to make your team more productive at a lower cost.
Wireless plans themselves have the potential for vast under-use by certain individuals. Many businesses are unaware of how many unlimited-use contracts can be, and need to be, renegotiated in a given year. In some cases it's not for lack of interest or attention, but rather an issue of a specific IT or telecom department's corporate mission.
While there is real cost savings to be had, surprisingly, we've found that a majority of companies find a need to optimize wireless services not because of monthly service costs. Rather, it is the cost to internal productivity – the time spent by IT professionals who are called upon to track usage and scrutinize contracts – that is most problematic.
Our team can audit your current mobility policy, review budgets, uncover overlaps and reveal gaps. We address all pertinent security issues. We develop a strategy, make it scalable to your future, ensure that you have the right carriers and give you a realistic look at what you can expect to pay for future use. Once applied, we manage and re-assess your mobility to ensure savings well into the future. This approach can be as comprehensive and far-reaching within your organization as is ideal, whether we're to be your total outsourced plan for the mobility needs within your company, or a joint approach, where we revisit results and requirements on a quarterly basis. It can include help desk and technical support, device security issues, provisioning, and vendor management.
You are committed to applying appropriate resources to the latest technologies. Putting our strategic approach to mobility to manage that effort and commitment can yield serious cost savings. Beyond device and plan optimization are potentials to conserve time and labor through best use of new technology.
With cell phone management, you will know exactly how much time you'll save by outsourcing the procurement, tracking and management of mobile devices and plans. By doing what we do best, you'll make the best use of internal resources, confident that your team is free to focus on what they do best. We help you determine the optimal wireless use policy, from full corporate liability programs to pre-set reimbursement levels where authorized users select their hand-set and plan, and manage their use.
Not sure of your relative competitive position in the market? Let us create an initial benchmark and help you determine the return on investment available with best-in-class terms and conditions. If you're uncomfortable negotiating the next wireless service agreement, call us. We will bring the latest best practices and market intelligence to the table. To request more information, contact us now.