Advocate Networks assessed the fixed-line and mobile communications services for a global data center and internet exchange provider.
Case Study: Data Center Services Provider
This global data center services provider has 42 International Business Exchange data centers across 18 markets in North America, Europe and Asia-Pacific.
Challenge
- Unmanaged, out-of-date telecommunications carrier contracts
- The need to assess carrier market competitiveness and rectify any gaps or billing errors
Solution
Advocate Networks assessed the firm’s voice, data and mobile services, benchmarked the company’s contract rates, terms and conditions, developed a roadmap with steps to source, optimize and consolidate where possible, and initiated strategic RFPs for both sets of services.
Results
- 40+ percent reduction on total service costs
- Five aggressive new contracts with four incumbents and one new provider
- Managing fixed and mobile communications services
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