While communications are critical for all organizations, voice communications are often viewed as business critical. Most companies view the need to talk with their customers as essential and are willing to invest significant resources to ensure that voice communications are always available to their customers for support, service, and sales.
Voice communications technology spans a wide technical and global range, including fixed-line, mobile, and satellite systems. As a leader in telecommunications solutions, Advocate Networks has deep expertise in all voice communications systems, including traditional time-division multiplexing (TDM) systems and services, direct-dial services, toll-free and call back voice communications systems, modern mobile and satellite communications systems, and voice over internet protocol (VoIP) and Wi-Fi voice systems in both domestic and international markets.
From the beginning, voice communications have been the most heavily regulated communications services in the world. Familiarity with the regulatory environment is essential for navigating through services, markets, vendors, and solutions for voice communications.
Voice communications services are purchased from local exchange carriers and interexchange carriers in a wide range of services and packages. Carriers also buy and sell voice communications services on a wholesale basis. Advocate Networks has deep expertise in the retail, enterprise, and wholesale markets for voice communications services.