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While the first Voice over Internet Protocol (VoIP) systems were fielded by early adopters in the 1990s, broad enterprise acceptance of and the vendor transition to VoIP applications did not begin until the early 2000s. VoIP is the practice of voice as an application on Internet Protocol networks. Most vendors have abandoned early time-division multiplexing (TDM) system architectures in favor of more feature-rich, flexible, and cost-effective VoIP systems. The word “convergence” is often heard in conjunction with VoIP. This refers to the convergence of TDM and IP networks into a single, robust platform designed to host all enterprise applications.

Initially, many misconceptions were present in the marketplace about VoIP being free, and some of these misconceptions are still utilized by vendors today. Some vendors have taken a market position to utilize VoIP to bypass the regulated voice industry and provide ultra low-cost domestic and international voice services.

Advocate Networks has deep experience with VoIP. In the 1990s our company founders built an extensive, international VoIP network for the transit of retail and wholesale telecom services. VoIP has developed extensively since that time, and Advocate Networks has increased its industry expertise every step of the way, helping our clients utilize VoIP and implement cost reduction strategies as part of their telecommunications management.

 
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